Contents

Current Rainshield Customers...

    Before you pay your bill, we suggest that you have your roof
    inspected by a professional. Rainshield employees may not find -
    or may not disclose to you - all of the workmanship defects.

Past Rainshield Customers...

     Read this document - then have your roof inspected.

     Read stories about other dissatisfied customers. More coming.

Why this web site?...

After Rainshield 'replaced' our roof, they demanded payment. They put a lien on our home when we said we wanted to have it inspected by a third party.  After defects were found, Rainshield insisted, and even wrote to the BBB, that their work "was done correctly, done to manufacturer's specifications and done to code".  A series of inspections proved otherwise.  (More below)

1. A contract was signed for roof and gutter replacement
2. Rainshield demanded payment for job with noticeable problems.
3. The Homeowner hired an inspector who found serious defects.
4. Rainshield lied to the BBB about quality of the work performed.
5. Rainshield hired an inspector who confirmed many defects.
6. Three top Rainshield employees spent three days fixing defects.
7. Still, an independent inspection yielded eighteen issues.
8. Shingle manufacturer CertainTeed recommended a full replacement.
9. Rainshield refused to follow CertainTeed's recommendation to replace
10. Rainshield lied to the Attorney General's Office.
11. Other customers contacted the homeowner with similar problems.
12. Last month, the homeowner found out that Rainshield withheld important information about our roof and the severity of the defects.

If you are a past customer, your roof may have problems that Rainshield employees either failed to find - or your roof may have problems that Rainshield employees and inspectors found, but failed to disclose to you.

Rainshield's web site, glossy marketing materials and long list of references would have you believe that they are a reputable company headed by upstanding individuals. That's why we selected them. After the contract was signed, however, things changed.  And when we experienced our first issues, we quickly found out what type of company we were really dealing with.

Long Story Long

Read the complaint to the Attorney General for the full story.

Why Not Settle?

We turned down an opportunity to settle with Rainshield for many reasons, including requirements by Rainshield that we not talk about our experience and give them control of this web site - and because of Rainshield's constant misrepresentation of simple facts to other customers, the BBB and the Attorney General's office.